Accounts Administrator Customer Services Advisor – NFU Mutual, Elland

Contract: Permanent

Salary:     £16000 – £19000 per annum

Hours:      Full time standard office hours, five days a week.

Closing date: Friday 14 December 2018

NFU Mutual’s agency in Elland is currently recruiting for an Accounts administrator Customer Services advisor.

Your primary role will be dealing with the agencies customers’ accounts.

As a Customer Services advisor within our small team, you will play a key role in the success of an expanding local business, providing excellent customer service to our members and working as part of a focused team. Your duties will include providing support to our Partners, providing exceptional administrative support, handling sales enquires and the associated documentation, with a ‘can-do’ proactive enthusiasm. This will include dealing with commercial and personal lines of insurance and creating cross-selling opportunities.

Preferably you will have experience in working in an administrative role, with customer service skills, an excellent telephone manner and good IT skills. Previous insurance experience is not essential as training will be provided.

The position is office based, full time standard office hours, five days a week.

Previous candidates need not apply. Range of salary from £16,500 to £19,000 dependent on experience.
For further information, please forward a CV with a covering note advising why you are applying for this role via email to Emily Mitchell at

Closing date for applications is Friday 14 December 2018